We assure our customers about the quality of the products purchased by you through our website. All our product are made to order, so as you place your order, our elves get to the work of making it for you, in your requested size. This is why it is difficult for us to process any return or exchange requests. Our product sizes are very accurate in terms of the measurements described, please read the measurements and ensure the size that works for you before placing your order. We also provide free of cost customization according to product, if you feel better with our technologies. However, we will exchange/refund it for you if it meets the following conditions:
- An incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email.
- If the product you receive has a genuine technology/manufacturing defect before use and if product is in warranty.
Please contact our care team within 7 days of receiving the product via email at email@example.com or call at +91 9548587233 from Monday to Saturday, between 11:00 AM to 6:00 PM (IST). We will look into the issue and respond to you within 48 working hours by our customer support team according complaint No.
We will be happy to, following a quality check, offer you a refund after we have received the product in its original packing.
Please ensure that the product you return is unused, unworn and the original tags are intact. This will be processed within 7 business days. Any refund will be made in the original method of payment. For COD orders, the payment will be issued in store credit.